Our House During COVID-19

Food Programs

Our House may be closed during COVID-19, but our core values remain the same as ever.

Connection. Celebration. Engagement. Leadership.

Our team has been working hard to build new ways to support our members and our community and so we are running special programs during this time, that you can freely access – You can check them here – ‘COVID-19 Response Programs ‘

During this time, you can find updates on this website, and on our social media accounts on Facebook and Twitter.

Please find below useful information about each of our programs during COVID-19:

Indigenous Gatherings

For details of our Indigenous Gatherings, please use the following contacts:

Family-Friendly Events

Carmen Contreras
Family Resource Programs Coordinator
604.879.8208 ext 202

Nilda Borrino
Director of Family Resource Programs
604.879.8208 ext 221


We are running an Emergency Daycare program for children aged 3 to 5 years old and school age children, to serve families currently enrolled in our programs who are doing essential work during COVID-19.

For more information about this program, please contact or

If you have other questions about our childcare programs, please use the following contacts:

Jeven Bhullar
Program Coordinator, School Age and Preteen Programs

Lakshmi Ranasinghe
Daycare Supervisor

Marina Hok
Early Years Coordinator

Melanie Nguyen
Before and After School Care Supervisor

Employment Services

For information about our Employment Services, please contact:

José Luis Aranda
Job Search Trainer

Family Resource Programs

For information about our Family Resource Programs, please contact:

Nilda Borrino
Director of Family Resource Programs
604.879.8208 ext 221

Carmen Contreras
Family Resource Programs Coordinator
604.879.8208 ext 202

Food Programs

For information about our Food Programs, please contact:

Kyla Kilby
Food Coordinator

Michael Volker
Director of Core Programs & Operations


Most of our Literacy programs are still running during COVID-19, although we have moved all sessions online, instead of meeting in person.

We are supporting all our volunteers and participants to help them find the tools they need to continue learning, and we are taking on new volunteers and participants when we have capacity.

For more information about the Literacy programs we are offering at this time, please contact:

Morie Ford
Family Literacy Coordinator 

Nicole Rich
Digital Literacy Lead 

Newcomers & Immigrants Welcome

For information about our services for newcomers and immigrants, please contact:

Settlement Services

Thanh Lam

Community Connections

Vicky Li

Preteens & Youth

For information about our programs for young people, please contact:


Jeven Bhullar
Program Coordinator, School Age & Preteen Programs


Thanh Lam (she/her/hers)
(English, Vietnamese, French)
Youth & Settlement Services Coordinator

Manuel (he/him/his)
(English, Spanish)
Youth Settlement Programmer

Iman Al-Sallal (she/her/hers)
(English, Arabic)
Youth Programmer

Seniors & Older Adults (55+)

We have launched a new Seniors Outreach Strategy (SOS) to help meet the needs of the seniors and elders in our community during COVID-19.

For more information about the SOS program and all other programs for seniors, please contact:

Claudine Matlo
Director of Community Programs

Caregiver Support Program

Are you a caregiver for an older adult?
 Our new Caregiver Support Program is here to help!

Some of the services we can offer include:

  • “Caregivers’ Café” Online Group for social meetups
  • Educational workshops and webinars
  • Self-care techniques
  • Help navigating the health care system and resources
  • Caregiver coaching appointments
  • Services in Spanish, English, and Chinese

For information about our new support program for caregivers, please contact:

Judy Venable (she/her/hers)
Caregivers Connect Coordinator


If you’re interested in volunteering during COVID-19, please contact:

Amy Shostak
Volunteer Coordinator

You can also see current opportunities on our Volunteering page.


If you’re interested in working at our House during COVID-19, please see current opportunities on our Work With Us page.


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